Return Policy – Threadcessories

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Return Policy

RETURNS and EXCHANGES:

Returns are easy with us!

Items may be returned (postmarked) within 14 days of receipt. Returns for full price items are FREE within the Continental United States.* Items marked CLEARANCE or over 60% off are non-returnable so please read the sizing chart and descriptions carefully. Please note, your item must be unused and unworn, with the tags still attached, and in the same condition that it was received in order to be eligible for a full refund.

To complete your return, please email us at YourFriends@shopmythreds.com and reference your purchase date and invoice number. If applicable, we will send you a return label to your email address. Or feel free to text us if you have any questions. 480-999-3771

INSTRUCTIONS:

Please put item in original packaging or protective envelope, reseal, and mail your product back to: 2766 S Heritage Drive, Gilbert, AZ, 85295, United States.

Refunds (if applicable)
Once your eligible return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, a gift certificate will be e-mailed to you once we receive your item.

Damaged or Defective Items: Please contact us within 5 days of receiving your items if it is defective or was damaged during shipping. Email at YourFriends@shopmythreads.com or call 480-232-0044

*Please contact us for return shipping fees outside of the  Continental US.  
*Intimates and Clearance items are not returnable.